Organizing Your Day by Sandra Felton

Author:Sandra Felton
Language: eng
Format: epub
Tags: SEL035000
ISBN: 9781585589852
Publisher: Baker Publishing Group
Published: 2009-04-30T16:00:00+00:00

Good supervision is the art of getting average people to do superior work.

1. Did Roy set objectives for his people enthusiastically enough?

2. Did he give clear enough instructions? Giving too many details becomes over-management; giving too few is careless management. The key lies in conversation that draws out the plans and understanding of the person to whom the job is delegated to see if he or she is clear on what needs to be done and whether additional training or supervision is needed.

3. Did Roy give deadlines and checkpoints in written form?

4. Did he clarify responsibility and authority?

5. Did he give feedback and follow up often enough and strongly enough?

Perhaps the corporate personality of punctuality was not spotlighted for Clement when he was hired. Or perhaps he was not prepared for some aspects of the job and had to do the work over again, thereby getting behind in his schedule. Maybe if Clement had reported to Roy each Friday, he would have kept on track. It could be that Clement did not realize that his part in the project was such an important aspect of the whole and that other parts waited for the completion of his part. Clearly Clement did not buy into the corporate standards of always getting projects in on time.

This experience proved to be a lesson for Roy. On subsequent projects he made sure that he managed his team members more carefully.

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